Privacy Policy

This Privacy Policy explains how Sachee Perera ("we", "us", "our") collects, uses, discloses, and protects your personal information when you visit www.sachee.com.au and use our services.

We are committed to handling your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We collect personal information in the following ways:

Information you provide directly

• Contact form: name, email address, phone number, job title, company website, company ARR stage, service interests, business goals, and any additional comments you provide.
• Newsletter subscription: email address.
• Meeting bookings: name, email address, and phone number when you book a call through our scheduling tool (Cal.com).

Information collected automatically

• Analytics data: pages visited, time spent on pages, referring website, browser type, device type, operating system, and approximate location (country/city level) derived from your IP address.
• Cookies and similar technologies: small text files stored on your device that help us understand how you use our website. See Section 5 for details.

2. How We Use Your Information

We use your personal information to:

• Respond to your enquiries and schedule advisory calls
• Deliver newsletter content you have subscribed to
• Understand how visitors use our website so we can improve it
• Analyse website performance and identify technical issues

We will not use your personal information for purposes other than those described here without your consent.

3. Who We Share Your Information With

We do not sell, rent, or trade your personal information. We share information only with the following third-party service providers who help us operate the website:

Each provider processes data under their own privacy policies. By using our website, your information may be transferred to and processed in the countries listed above.

4. How We Protect Your Information

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access or disclosure. These measures include:

• HTTPS encryption on all pages
• Access to personal information is limited to Sachee Perera and authorised service providers
• Third-party providers are selected based on their security practices

No method of electronic transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Cookies

Our website uses cookies and similar technologies for the following purposes:

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or delete existing cookies. Note that disabling cookies may affect how the website functions.

For more information about how Google uses data from sites that use Google Analytics, visit How Google uses information from sites or apps that use our services.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Correct any information that is inaccurate or out of date
• Request deletion of your personal information
• Unsubscribe from our newsletter at any time using the unsubscribe link in any email
• Opt out of analytics tracking by adjusting your browser's cookie settings or using the Google Analytics Opt-out Browser Add-on

To exercise any of these rights, contact us at howdy@sachee.com.au.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes described in this policy. Specifically:

• Contact form submissions: retained for the duration of any advisory engagement, then deleted within 12 months of the engagement ending
• Newsletter subscriptions: retained until you unsubscribe
• Analytics data: retained according to each provider's default retention settings (Google Analytics: 14 months; PostHog: project default)

8. Complaints

If you believe we have handled your personal information in a way that breaches the Australian Privacy Principles, you can contact us at howdy@sachee.com.au. We will acknowledge your complaint within 7 days and aim to resolve it within 30 days.

If you are not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Sachee Perera
Email: howdy@sachee.com.au
Website: www.sachee.com.au